If you’re a highly organized people person, and you love to help people, it’s time to pursue your passion. Take our Medical Office Assistance course and train to fill the growing need for healthcare receptionists. Through your coursework, you’ll learn how to keep front-office workings in premiere shape through patient relations, security, and organization.

At MRDCENTER, you can learn in a way that fits your busy life—and your budget. Find out how our flexible program, affordable tuition, and job-focused curriculum can help you move your administrative career to the next level.

What you get

  • Textbook: Pearson's Comprehensive Medical Assisting (3rd. ed.)
  • Student Portal dashboard for instant access to online lessons and support
  • Learning Resource Center online libraries and labs
  • An active online community of fellow students, staff, and grads


The Medical Office Assistance program curriculum is developed by professionals with first-hand experience in this role, ensuring exceptional career relevance. As you progress through the course, you will gain in-demand skills for handling administration, patient relations, security, switchboards, and more, for hospitals, clinics, and other medical offices.

Lesson Group 1: Orientation: MRDCENTER Career Program

Learning at MRDCENTER
Allied Health Careers 

Lesson Group 2: Medical Workplace Foundations

Essential Workplace Technologies
Workplace Writing and Communications
Bloodborne Pathogens and HIPAA Regulations 

Lesson Group 3: Medical and Body Systems Terminology

Medical Terminology
Body Systems 1
Body Systems 2
Disease Processes and Surgical Procedures 

Lesson Group 4: Working in the Medical Office

Medical Law and Ethics
Navigating and Communicating in the Medical Office
Patient Reception and Appointment Scheduling
Technology and Correspondence in the Medical Office 

Lesson Group 5: Medical Records, Billing, Claims, and Coding

Medical Records
Billing, Collections, and Financial Management
Medical Insurance and Claims
Medical Coding 

Program Description

The Medical Office Receptionist program is designed to provide students with the knowledge and skills required for entry-level positions in healthcare offices. Students begin with an overview of essential workplace skills, including writing, communication, and technology, followed by in-depth coverage of medical terminology. Students then learn about healthcare law and ethics, appointment scheduling, medical records, insurance plans, and billing and coding procedures.

Program Objectives

After completing the Medical Office Receptionist program, students will be able to:

  1. Identify basic concepts of technology, writing, and communication skills used in the workplace
  2. Identify common pathogens found in the medical setting and the precautionary measures healthcare workers take to minimize the risk of contracting diseases
  3. Identify HIPAA privacy rules and regulations and patient information commonly maintained by a healthcare facility
  4. Using standard medical terminology, explain the structures and functions of the human body, including the senses and body systems
  5. Outline the typical responsibilities of a medical office receptionist, describe the personal and professional ethics required for success in this profession, and explain how medical office receptionists are impacted by HIPAA and other healthcare-related regulations
  6. Explain the procedures to follow to create and maintain accurate medical documentation, especially with regard to patient records, procedural and diagnostic coding, insurance claim forms, and other healthcare documentation
  7. Demonstrate knowledge of medical insurance by outlining typical claims processing procedures and explaining the difference between government and commercial health insurance plans

Pursue your professional goals

Our medical receptionist program curriculum will enhance your abilities and develop your interests for the growing healthcare field

Job opportunities

Medical offices value receptionists with specialized training and knowledge. It's as simple as that—and this appreciation is reflected in predicted job growth. The U.S. Department of Labor expects job opportunities to be especially good for receptionists in the healthcare industries, with 95,500 new jobs forecast by 2026*


Our medical receptionist training tuition costs are designed to be manageable. You can earn your career certificate with a small down payment and an affordable payment plan that suits your budget..

Payment options

Our programs are flexible and so are our payment options. Choose the one that works best for you.

Interested in learning more?

If you want to find out more about the program or talk about the payment options available to you, get in touch with us at 786-360-2666 or request information online. http://mrdcenter.com/

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